Q: Who owns Woodland Herbal Apothecary?
A: We are a partnership of family members: Brandon Scott and Jennifer Parsons. We are passionate owners who have a hand in every detail of every product. We are completely dedicated to designing and producing wellness products that have a positive effect on your everyday quality of life and wellbeing.
Q: Are your products made in the USA?
A: Yes, all of our products are made in Ohio. We are an artisan based company, which means we hand pour our candles, hand blend our fine oils, hand pick and forage for our herbs (where possible, depending on the season), hand stitch every piece of clothing, as well as create and blend our own medicinal salves from scratch, with years of expertise and many hours of research.
Q: Are your products natural?
A: Our products are made as naturally as they can be. Our candles are made with a natural soy wax blend from renewable resources. Our topical products are made with locally sourced beeswax from Coshocton county beekeepers, as well as other regional organic sources. We use a combination of 100% pure therapeutic grade essential oils and phthalate-free fine fragrances and a lead-free cotton wick. Our oils and salves are always made with all natural products. Our fine fragrances are always phthalate free. While we ensure that as many of our ingredients are organic and non-GMO, there are a few ingredients that are natural yet do not claim either of these distinctions or grades, therefore we can not always label our own products as pure organic. Even though we focus on providing high quality products at an affordable rate, as a business we must consider this aspect when creating our products and pricing, and must make a balanced decision as to the quality versus the cost, therefore some products may not be completely organic, but they are made of high quality, clean, potent and pure ingredients.
Q: Do you really plant a tree for every item sold?
A: Yes. We plant a local Ohio tree for every item sold. For each sales event, we mark down how many trees are to be planted in the Spring and Summer of every year. We plant White Pine, Sassafras, Quaking Aspen or Red Maple in Coshocton county. Some of our trees are planted on family land, as well as other properties around the county. Our eventual goal is to plant a previously deforested area of public land, so that your purchases can translate directly into the rebuilding of an Ohio forest. With your help, we can grow a better tomorrow for the hopeful many generations beyond our own.
Q: What does herbal infused mean?
A: Herbal infused means that certain therapeutic herbs, plants, roots, and flowers are infused into our products. Typically, we create a sun tea with herbs infusing into oils for several weeks before a product is made. Heat extracts the aromatic and medicinal properties of the plant, which then soaks into the skin by way of a carrier oil or topical ointment like a balm or salve.
Q: How do I ensure I won't have an allergic reaction?
A: Always perform a spot check on the inside of your arm. Apply a small quantity of product to skin, smaller than the size of a dime, and then wait several hours. We only offer our opinions and resources based on research, product testing, and customer reviews. We are not medical professionals and can not advise on ailments, treatments, nor allergies. It is important to take this information into consideration when shopping. Please look at ingredient list for allergies. Ingredients are listed as a courtesy to provide you with every opportunity to avoid allergic reactions.
Q: Will my pharmaceutical medications interact with these herbal medicines?
A: It is indeed possible for a pharmaceutical medication to interact with a herbal ingredient in our products. If you regularly take any medication, it is especially important that you consult your doctor or a medical professional prior to use. We are not medical professionals and can not advise you further on safety recommendations.
Q: Is there an expiration date on your natural products?
A: We at Woodland Herbal hand blend all of our own products in small batches to ensure optimal freshness, consistency, and potency. Our products are not made to sit on store shelves for years and years. Although there are natural preservatives within the chemical structure of many of our natural ingredients, they are nowhere near as potent as the synthetic preservatives used in commercial products to prolong shelf-life. All of our products are made every few weeks and none are very old when they are sold. Our products should be opened within 6 months of purchase and generally used within a year or so from purchase. Since we add no preservatives or chemical stabilizers, the more important question is, "How long will the product last once it has been opened?”
Once opened, herbal skin care products become exposed to dirt and microorganisms (bacteria, yeasts, and molds) that are found in the air and on the skin. As soon as you open and begin to use any product, simply the way in which you use it will affect its lifespan. So, when using a salve or topical, always put clean hands in the product, as this will assist in preserving a longer shelf-life.
Tip: Write the date you opened the product for the first time on its label so you can keep track of the time since opening.
Q: What do I look for when my product has expired?
A: If your product has gone bad, there are a few telltale signs to look out for. For salves and lotions, the texture will have changed, the color and scent will also have changed drastically. There will be a greasy, rancid smell. There’s no mistaking it. Oils will also take on a similar rancid scent profile. Tea and other dried herbs don’t go bad, but will lose potency over time. If you notice these characteristics, it’s best to discard of the product.
Proper usage can assist in extending the shelf-life of a natural product, such as avoiding contamination, which is why we advise always to use clean hands when touching the product. Always leave the lid on and sealed tight, because leaving a product open to the air and elements can cause the product to lose scent (same goes for candles and soap), change color, and lose potency. Always store your natural botanicals in cool, dry, and dark places as light and heat can effect the product quality and potency.
Q: What is Woodland Herbal Apothecary's disclosure policy?
A: Woodland Herbal Apothecary products are not reviewed by the FDA. We do not make any claims, promises, or about the health benefits of any products. All statements are not intended to diagnose, treat, cure or prevent disease. We only offer our opinions and resources based on research, product testing, and customer reviews. These products are intended to support well-being and overall awesomeness. All sales are final. use at your own risk. We are not responsible for accidents, misuse, or adverse reactions.
Q: What is Woodland Herbal Apothecary's refund policy?
A: We at Woodland Herbal hope that you will be delighted with your order. However, if for any reason you are not completely satisfied, we are happy to offer a refund, exchange or replacement on all goods returned to us within fourteen days of your receipt of goods provided they are in their original, unopened and unused condition.
A: We are a partnership of family members: Brandon Scott and Jennifer Parsons. We are passionate owners who have a hand in every detail of every product. We are completely dedicated to designing and producing wellness products that have a positive effect on your everyday quality of life and wellbeing.
Q: Are your products made in the USA?
A: Yes, all of our products are made in Ohio. We are an artisan based company, which means we hand pour our candles, hand blend our fine oils, hand pick and forage for our herbs (where possible, depending on the season), hand stitch every piece of clothing, as well as create and blend our own medicinal salves from scratch, with years of expertise and many hours of research.
Q: Are your products natural?
A: Our products are made as naturally as they can be. Our candles are made with a natural soy wax blend from renewable resources. Our topical products are made with locally sourced beeswax from Coshocton county beekeepers, as well as other regional organic sources. We use a combination of 100% pure therapeutic grade essential oils and phthalate-free fine fragrances and a lead-free cotton wick. Our oils and salves are always made with all natural products. Our fine fragrances are always phthalate free. While we ensure that as many of our ingredients are organic and non-GMO, there are a few ingredients that are natural yet do not claim either of these distinctions or grades, therefore we can not always label our own products as pure organic. Even though we focus on providing high quality products at an affordable rate, as a business we must consider this aspect when creating our products and pricing, and must make a balanced decision as to the quality versus the cost, therefore some products may not be completely organic, but they are made of high quality, clean, potent and pure ingredients.
Q: Do you really plant a tree for every item sold?
A: Yes. We plant a local Ohio tree for every item sold. For each sales event, we mark down how many trees are to be planted in the Spring and Summer of every year. We plant White Pine, Sassafras, Quaking Aspen or Red Maple in Coshocton county. Some of our trees are planted on family land, as well as other properties around the county. Our eventual goal is to plant a previously deforested area of public land, so that your purchases can translate directly into the rebuilding of an Ohio forest. With your help, we can grow a better tomorrow for the hopeful many generations beyond our own.
Q: What does herbal infused mean?
A: Herbal infused means that certain therapeutic herbs, plants, roots, and flowers are infused into our products. Typically, we create a sun tea with herbs infusing into oils for several weeks before a product is made. Heat extracts the aromatic and medicinal properties of the plant, which then soaks into the skin by way of a carrier oil or topical ointment like a balm or salve.
Q: How do I ensure I won't have an allergic reaction?
A: Always perform a spot check on the inside of your arm. Apply a small quantity of product to skin, smaller than the size of a dime, and then wait several hours. We only offer our opinions and resources based on research, product testing, and customer reviews. We are not medical professionals and can not advise on ailments, treatments, nor allergies. It is important to take this information into consideration when shopping. Please look at ingredient list for allergies. Ingredients are listed as a courtesy to provide you with every opportunity to avoid allergic reactions.
Q: Will my pharmaceutical medications interact with these herbal medicines?
A: It is indeed possible for a pharmaceutical medication to interact with a herbal ingredient in our products. If you regularly take any medication, it is especially important that you consult your doctor or a medical professional prior to use. We are not medical professionals and can not advise you further on safety recommendations.
Q: Is there an expiration date on your natural products?
A: We at Woodland Herbal hand blend all of our own products in small batches to ensure optimal freshness, consistency, and potency. Our products are not made to sit on store shelves for years and years. Although there are natural preservatives within the chemical structure of many of our natural ingredients, they are nowhere near as potent as the synthetic preservatives used in commercial products to prolong shelf-life. All of our products are made every few weeks and none are very old when they are sold. Our products should be opened within 6 months of purchase and generally used within a year or so from purchase. Since we add no preservatives or chemical stabilizers, the more important question is, "How long will the product last once it has been opened?”
Once opened, herbal skin care products become exposed to dirt and microorganisms (bacteria, yeasts, and molds) that are found in the air and on the skin. As soon as you open and begin to use any product, simply the way in which you use it will affect its lifespan. So, when using a salve or topical, always put clean hands in the product, as this will assist in preserving a longer shelf-life.
Tip: Write the date you opened the product for the first time on its label so you can keep track of the time since opening.
Q: What do I look for when my product has expired?
A: If your product has gone bad, there are a few telltale signs to look out for. For salves and lotions, the texture will have changed, the color and scent will also have changed drastically. There will be a greasy, rancid smell. There’s no mistaking it. Oils will also take on a similar rancid scent profile. Tea and other dried herbs don’t go bad, but will lose potency over time. If you notice these characteristics, it’s best to discard of the product.
Proper usage can assist in extending the shelf-life of a natural product, such as avoiding contamination, which is why we advise always to use clean hands when touching the product. Always leave the lid on and sealed tight, because leaving a product open to the air and elements can cause the product to lose scent (same goes for candles and soap), change color, and lose potency. Always store your natural botanicals in cool, dry, and dark places as light and heat can effect the product quality and potency.
Q: What is Woodland Herbal Apothecary's disclosure policy?
A: Woodland Herbal Apothecary products are not reviewed by the FDA. We do not make any claims, promises, or about the health benefits of any products. All statements are not intended to diagnose, treat, cure or prevent disease. We only offer our opinions and resources based on research, product testing, and customer reviews. These products are intended to support well-being and overall awesomeness. All sales are final. use at your own risk. We are not responsible for accidents, misuse, or adverse reactions.
Q: What is Woodland Herbal Apothecary's refund policy?
A: We at Woodland Herbal hope that you will be delighted with your order. However, if for any reason you are not completely satisfied, we are happy to offer a refund, exchange or replacement on all goods returned to us within fourteen days of your receipt of goods provided they are in their original, unopened and unused condition.
*DISCLAIMER: Woodland Herbal Apothecary products are not reviewed by the FDA. We do not make any claims, promises, or about the health benefits of any products. All statements are not intended to diagnose, cure or prevent disease. We only offer our opinions and resources based on research, product testing, and customer reviews. These products are intended to support well-being and overall awesomeness. All sales are final. Use at your own risk. We are not responsible for accidents, misuse, or adverse reactions. For more information on our Disclaimer, click here.
